Contact us

We're here to help! Whether you have a question about our handcrafted solid wood furniture, need assistance with an order, or just want styling advice, the Rustiv team is ready to assist you.

💬 Online Chat

Click the chat icon in the bottom-right corner of the screen to start a conversation. If we are away, simply leave your email and message, and we will get back to you as soon as we are online.

📩 Email Support

Send us an email at service@rustiv.com. We strive to respond to all inquiries within 24 hours.

⏰ Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)

🏢 Company Information

Company Name: Shenzhen Jinxing Cross Border E-commerce Co., Ltd.
Phone: +86 19066518740 (For the fastest resolution, we highly recommend reaching out via Email or Chat)
Business Address: 3103-A02, Podium Building, Royal City Plaza, No.7 Futian South Road, Koukan Community, Futian Street, Futian District, Shenzhen, China, 518000